Our clients ARE our business so it’s important to us to ensure that each program of work is regarded as a success in their eyes...and it’s reinforcing when their feedback is so positive!

‘There are three critical roles which, when in place, will lead to a successful programme of change. The first is the role of assisting a Sponsor create and drive support for change. To be successful here you need great listening and influencing skills, pitched at both senior exec. and middle management tiers. Secondly, is the role of driver. Someone who will relentlessly drive the programme. Ensuring momentum and delivery. The last critical role requires business acumen. Someone who can quickly assess the difference between theory/hype and what will work, what will ring through to the bottom line. Serman Consulting is one of those unique companies that can perform all three roles with excellence.’

Gary Allen, Andersen Consulting

‘With Serman Consulting at the helm, program was delivered on time and met all its milestones in full. Serman Consulting’s honest and open approach, easy communication style and passion for meeting the programme’s milestone’s made what was a very challenging project into a very successful one. Serman Consulting.. proved themselves not only effective program managers, but excellent stakeholder managers and positive change agents in a highly challenging environment.’

Daryal Genc, Leading International Financial Services Group

‘I was impressed with the calibre and professionalism of Serman Consulting’s dealings with both their client and my employer in what was an extremely sensitive commercial situation... The strengths Serman Consulting brought to the program again included professionalism and objectivity... I have learned a lot about the management of complex programs from Serman Consulting’

CIO, Leading Australian Bank, Wealth Management

‘Serman Consulting has the drive and the energy which is so contagious...and a great can do attitude...ability to assume an acute learning curve, proactive engagement, persistent and committed to deliver...flexible/adaptable...confident...pleasure to work with...informed and knowledgeable about the project and the business

Team Barcap Singapore and UK

“We need a company like Serman Consulting” is a phrase heard often in Terranovate since we first assigned them to one of our clients. It is our shorthand for a rare and highly valuable combination of skills, experience and style.

Firstly, Serman Consulting has a full set of Project and Programme Management skills. Serman Consulting had been recommended to us by a trusted associate, so we had high expectations. But even those expectations were exceeded by Serman Consulting’s adroit management of a large and complex program, with difficult technical, process and people challenges

Serman Consulting’s experience with leading professional services firms has equipped them well to adapt quickly to the challenges of running strategic projects in different industries and with a range of corporate cultures. They demonstrated all the analytical, diagnostic, planning and management skills we look for...’.

"Think straight, talk straight" was the motto of the first client Serman Consulting worked for and they exemplify that characteristic. ... Serman Consulting inspires confidence in even the most difficult circumstances.’

Neville Jones, Terranovate regarding programs in leading international Finance and Telecommunications organisations

‘Serman Consulting is well suited to leading large complex programs of work that require the benefits of deploying and maintaining innovative yet practical and rigorous processes’

Sharad Thacore, Leading Australian Bank, Wealth Management

‘Serman Consulting’s involvement in the consolidation, restructuring and relocation of one of the [client’s largest teams] brought huge benefits to the program. Their problem solving and leadership skills were complemented by their superb ability to communicate with the business clients, the development teams and the operations group. Serman Consulting showed great determination in managing the program of work, and was able to shape the disparate projects into a coherent and valuable resource... going forward. I would not hesitate to recommend Serman Consulting for any role in the program management space, and would particularly note their problem-solving and interpersonal skills.’

Chris de Vaney, Australia’s Leading Telecommunications Company

‘Serman Consulting truly lives by the philosophy that ‘pain is temporary, but glory is forever’ by constantly motivating their team to achieve even greater successes.

Serman Consulting ensured that their team not only added value to the remaining areas of the company that were migrated, but also collaborated with the client to ensure that the change management component of the program was carefully and considerately implemented.

In summary, Serman Consulting is truly professional... and performs with excellence at all times.

Marcelle Ashcroft, Leading International Financial Services Group

‘Serman Consulting are truly client focused. Their honest and open approach and passion for excellent service delivery, made what would have been an otherwise painful experience, one which created a long-lasting and empowering client relationship.’

Sarah Ireton, Australia’s Leading Telecommunications Company